Caravãna Sun

After purchasing 2x Adult and 1x Child Ticket's online to attend The Caravana Sun concert at Silverstream Wines in Denmark, WA 1/12/2019, it was most disappointing that due to a stomach virus (Gastro), and were bedridden, therefore unable to attend.
I contacted the event organizer in hope we may have a chance to either re sell our tickets OR have our online purchased tickets refunded????
As yet I have not heard back from the event organizer.
I have been fortunate however in seeing Caravana Sun play before and always enjoy the energy and quality of music that they produce........
I shall look forward to the band heading back to WA hopefully sooner, rather than later so my family and I can enjoy their show next time.